Suite Attendant
Employer
Hilton Vacation Club - The Point at Poipu Kauai
Koloa , HI 96756
United States
Job description
The Suite Attendant cleans suites as assigned, ensuring the resort’s established standards of cleanliness are met. Clean suites as assigned, ensuring the resort’s established standards of cleanliness are met. Report any maintenance deficiencies. Address and resolve guest requests or complaints. Ensure confidentiality and security of all suites. Provide superior customer service in accordance with the Company’s standards. Maintain the highest standards of professionalism when interacting with fellow team members, management, owners and guests. Operate office machinery (i.e., computer, copy machine, fax machine). Perform other duties as assigned.
Special Requirements
Ability to communicate in English, in both oral and written form. Ability to read and understand basic instructions and hotel vocabulary in English. Possess basic math skills. Occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; bend; kneel; crouch; climb; talk or hear. Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.