Host & Hostesses

Job description

Welcome guests, seats them at tables and ensures quality service. Provide guests with menus. Assign guests to tables suitable for their needs and according to rotation so servers receive an appropriate number of guests. Speaks with guests to ensure satisfaction with food and service and respond to complaints. Operates cash register and accept payments. Answer telephone calls and respond to inquiries. Receives and records patrons' dining reservations. Inspect dining and serving areas to ensure cleanliness and proper setup. Inform guests of establishment specialties and features. Maintains contact with kitchen staff, management, serving staff, and guests to ensure dining details are handled properly and customers’ concerns are addressed. Assist other restaurant staff by preparing hot, cold, alcohol mixed drinks, and beer for patrons, and chill bottles of wine, and serving food and beverages.

Anticipated days and hours of work per week and schedule: Minimum of 35 hours per week (meaning no less than). Open seven days. Hours of operation are 10am to 10pm (Weekdays) and 10am to 10pm (Weekends). Shift days and work hours vary. Shift hours: 9am to 5pm; 10am to 7pm; 11am to 8pm; 12pm to 9pm; 2pm to 9pm; and 4pm to 9pm. Different shifts not listed may be needed based on events. Overtime as needed only.

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Special Requirements

No experience required. Must be available to work all shifts, including weekends, evenings, and holidays. Must present a professional demeanor and appearance and be able to communicate effectively.