Guest Services Attendant

Job description

Guest Services Attendants will be responsible for greeting customers, providing an exceptional quality experience to members and guests upon their arrival. Ensuring our guest’s and member’s arrival, stay and departure service is fulfilled at a 5 Star service level; welcoming members and guests and maintaining post at the front door when not assisting guests. Assisting guests and members with loading/unloading luggage/baggage, escorting to their rooms. Assisting guests and members with orientation of Shore Lodge and general area. Maintaining the general cleanliness of the property’s exterior entry, lobby, and bell staff area. Initiating preparation of Movie Theatre reservations and executing start-up and movie guest services. Maintaining inventory and cleanliness of Theatre Concessions room. Maintaining Resort Transportation Vehicles: cleanliness, gas levels, etc. Arranging and maintaining luggage carts. Performing in room deliveries. Performing valet parking as requested. Fulfilling transportation requests such as transporting members and guests to and from, both on and off property for events within the immediate area.

Schedule: 40 hours per week. Work schedule can vary and can include evening, weekend, and holiday hours. Work may be performed on any day of the week from Monday through Sunday. Example shifts: 6:30am – 2:30pm, 10:00am – 6:00pm, or 2:00pm – 10:00pm. Shift hours may vary.

See attached job description for additional information.

Special Requirements

The Petitioner will consider for employment any person who possesses at least three (3) months of experience at a high-end hotel, resort, or private club. U.S. drivers license and a clean driving record are required.

Applicant must complete pre-employment background check at employers expense.