Front Desk Associate
Employer
137 Ausable Road
St. Huberts, NY 12943
United States
Job description
Check in, greet, register, assign rooms, and issue keys to guests. Check out all guests who require check-out service. Handle incoming calls and messages from guests and staff members. Answer inquiries pertaining to club services, reservations, dining and packages. Make, cancel, and confirm reservations. Handle guest complaints. Compute bills, collect payments, and make changes for guests.
Special Requirements
Required to stand for long periods of time. Schedule varies, rotating shifts: 7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am. 40 hours/week. Overtime varies. The days and hours of work will vary depending on scheduling, but will generally be 5 days per week with rotating days off. The business is open 7 days per week and weekend work will be required.