Guest Experience Associate

Job description

Guest Experience Associates will be responsible for operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with rooms reservations, taking messages regarding the property’s events and relaying those messages to their supervisor, assisting guests with carrying luggage to and from their rooms, distributing hotel information and schedules, and collecting and sorting the mail on a daily basis. Guest Experience Associates will also be responsible for inspecting the guest rooms and for making sure the rooms are properly cleaned and ready for check-in.

Schedule: 35 hours per week. Work schedule can vary and can include evening, weekend, and holiday hours. Work may be performed on any day of the week from Monday through Sunday. Example shifts: 7:30am to 2:30pm; 9:00am to 4:00pm, or 3:00pm to 10:00pm. Shift hours may vary.

Please see job description for additional information.

Special Requirements

No experience required.