Guest Room Attendant

Job description

Workers will respond to all guest requests appropriately. The worker is responsible for servicing an assigned number of guest rooms. The duties also include thoroughly cleaning guest rooms, including, but not limited to, making beds, cleaning bathrooms, vacuuming, and dusting. Deep clean, as needed, according to Omni standards. The worker must restock and replace used items within guest rooms, such as linens, towels, and guest amenities. The worker will be responsible for communicating the clean status of each room upon completion and removing room service trays and tables from guest rooms. The worker must stock the supply cart and ensure that it is neat and well-organized at all times. The worker will respond to all guests efficiently and in an appropriately friendly manner. The worker will check all equipment prior to and after its use to ensure that it is in good working order. The worker must report any articles left by a guest to a supervisor or the Housekeeping Office Coordinator.

The work schedule is as follows: 35 hours per week, Saturday to Friday, with varying 7–8-hour shifts between 8:30 am and 11:00 pm.

Special Requirements

Three (3) months of related experience required in a hotel setting. The worker must have strong visual attention to detail and strong customer service skills. The worker must have the ability to stand, bend, and do repetitive movements for up to 8 hours at a time. The worker must also have the ability to bend, stretch, reach, push and lift up to 20-25 pounds intermittently, and occasionally 50 pounds. Ability to push and pull the housekeeping supply cart up to 75 lbs. Ability and willingness to work a varied schedule, which includes working on weekends and holidays.