Member Services Associate
Employer
Hermitage Members Club, Inc. d/b/a The Hermitage Club
183 Gatehouse Trail
Wilmington, VT 05363
United States
Job description
Member Services Associates will be responsible for assisting patrons with personal services such as taking messages, answering guest inquiries, managing check-ins and reservations for spa appointments, providing ski and snowboard equipment for guests to use, arranging or giving advice on transportation, entertainment, or business services such as handling member account assistance, reservations and scheduling, or communication and coordination, ensuring the organization and tidiness of indoor and outdoor guest areas by performing regular walkthroughs, light cleaning duties, assisting guests with their questions, and communicating with the housekeeping or maintenance department, and monitoring guest requests for housekeeping and maintenance. See attached job description for additional information.
Special Requirements
The Petitioner will consider for employment any person who possesses at least six (6) months of guest services experience in a high-volume environment at a high-end hotel, resort, or private club.