Hotel Desk Clerk

Job description

***RFI Response***

The Hotel Desk Clerks are not cooking or otherwise preparing food; they simply arrange food for serving (“setting up”) which consists of taking pre-packaged or already prepared breakfast foods (along with coffee and tea supplies) from an adjacent food storage area to a continental breakfast area that hotel guests access to then heat or otherwise prepare themselves in a traditional continental breakfast (self-serve) setting. E.g., bagels, bread, cereal, granola bars, butter, jelly, cream cheese, milk, etc. Furthermore, this is entirely within the confines of O*NET (Hotel, Motel, and Resort Desk Clerks – 43-4081.00) which specifically lists that as a distinct duty.

***Original F.a.2***

Greet and accommodate hotel and motel patrons in a professional manner, by registering and assigning rooms to guests, issuing room cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from guests. Provide excellent customer service. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.

Special Requirements

Varying shifts Sun-Sat between 7:00am 11:00pm.