Housekeeping – Room Attendant
Employer
60 Lake Street
Cooperstown, NY 13326
United States
Job description
Perform cleaning and sanitizing duties in guest, office and/or public areas to assure a clean, safe and welcoming environment for guests. Duties include: Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc.; May include cleaning of guest room kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.; Greet and acknowledge guests; Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures; Report to supervisor needed repairs or unsafe conditions; Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty; Respond to guest complaints, special requests and take action to ensure guest satisfaction; Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping; Report, turn in, and/or log all lost and found items according to established procedures; Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service; May regularly assist with deep cleaning projects; May have turndown duties.
Special Requirements
ability to lift 40 lbs
The days and hours of work will vary depending on scheduling, but will generally be 5 days per week with rotating days off. 2 shifts are available: 8 am to 3:30 pm or 3 pm to 11 pm. Hours per week will vary with business levels but will generally be 40 hours per week with some occasional overtime. The business is open 7 a days per week and weekend work will be required.