Front Desk Agent

Job description

Greet and assist guests; make / confirm reservations; check guests in/out; issue room keys; post room charges, compute bills, collect payments; assist with coordination of arrivals/departures and with bags/luggage; answer guest questions and phone calls; transmit / receive messages; contact housekeeping or maintenance staff when guests report problems

***F.a.5 A-H & F.a.6a & F.a.6b 35 hrs/wk minimum. Shifts and shift hours vary Mon-Sun 6a-11p.
*** F.b.9a: Raises and/or bonuses may be offered to any worker in the specified occupation at the company’s sole discretion based on individual factors, including work performance, skill or tenure.

Special Requirements

Experience must be verifiable.
Pre-hire drug test & background check, carried out equally between the U.S. workers and the H-2B workers.
Must be available to work split-shifts, nights, weekends & holidays as needed.
Must be able to lift, pull, push or carry up to 25 lbs or more, and walk or stand for long periods of time.
Professional appearance, articulate in English.