Guest Services Agent
Employer
475 Seagate Drive
Naples, FL 34103
United States
Job description
Guest Services Agents will be responsible for operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, taking, booking, modifying and cancelling reservations for all departments of the resort, processing payments and adjusting accounts, assisting guests with resort inquiries and carrying and storing luggage, providing information for guest requests, and servicing and processing transactions in the retail shop. Please see attached job description for additional information.
Special Requirements
The Petitioner will consider for employment any person who possesses at least six (6) months of guest service experience at a high-end hotel, resort, or private club.
Applicant must complete pre-employment background check.