Front Desk Clerk/pbx Agent

Job description

Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to bellman. Transmits and receives messages, using telephone or telephone switchboard. Answers inquiries pertaining to hotel services, shopping, dining, entertainment and travel directions. Responsible for the overall satisfaction of our guests. Establish high standards of conduct to maintain a professional image to our guests.

Employer will offer minimum 35-40 hours of work per week. Open 7 days a week, workdays vary Monday through Sunday. Normal shift times 7am-3pm, 3pm-11pm, 11pm-7am. Employees are allowed one optional 30 minute unpaid break for a meal for every 8 hour shift. Hours/shifts may vary depending upon business needs and occupancy.

Employer may increase wage based on experience, market conditions, and/or provide additional pay for performance and tenure. An overtime premium will be paid when required by Federal, State, or local law, including at time-and-a-half after 40 hours in a workweek. Generally, when overtime is available it will be paid at $31.50 per hour.

Special Requirements

Must be able to stand for extended periods of time, and lift 50 lbs.
Excellent communication skills, strong computer, phone, and customer service skills necessary.
Must be able to work at least 5 days per week, including weekends and holidays.
Applicants must complete an employment application.