Housekeeping Supervisor

Job description

Ensure that the highest standards of cleanliness, safety, and sanitation are maintained throughout Mission Point Resort. Ensure team members maintain a clean, orderly, and attractive environment within Mission Point Resorts guest rooms and public spaces. Ensure all Housekeepers needs are addressed during the work shift. Assist in folding and storing clean linens and other Housekeeping supplies. Communicate with guests and ensure all guest needs and requests are met and responded to promptly. Remain informed on daily and weekly events / activities taking place at Mission Point Resort. Create daily housekeeping boards (rooms assigned to each housekeeper). Properly inspect guest rooms after Housekeeper is finished cleaning to ensure all necessary standards are met using approved scoring system. Continuously train and coach Housekeepers and Housemen allowing them to learn and improve their skills. Manage room status in the PMS system and switch rooms to vacant / clean when ready for occupancy. Communicate with the Front Desk to expedite room status when needed. Ensure Housekeepers maintain stocked carts and closets, retrieving items as needed. Direct Housemen to strip rooms, clear linens, and remove garbage from rooms as needed. Ensure that Housekeepers are performing their duties and following expected room times per resort standards. Perform additional housekeeping supervisory duties as assigned.

May perform other job duties pursuant to 37-1011.00, First-Line Supervisors of Housekeeping and Janitorial Workers.

F.a.5a-F.a.6b: 35 hours/week, OT varies; shifts are often 7+ hours with 30-minute unpaid break each shift; shifts vary based on venue and may be any time between 6:30 am to 6:00 pm; 5 days/week (Sun-Sat, schedule varies and includes evenings and weekends; business is open 7 days/week)

F.a.9: 12 months of experience in housekeeping or related position in a resort setting

F.a.10a: Under the direction of the Housekeeping Manager, will supervise 2-4 Housekeepers.

F.b.9a: Workers will be paid no less than $19.00 per hour. Employer may pay higher wage rates to workers based on seniority with employer and level of skill. Overtime hours may vary and will be paid no less than $28.50 per hour. Bonus available for full completion of agreed upon employment period.

Special Requirements

High school diploma and 1 year of experience in housekeeping or related position in a resort setting. On-the-job training will not be provided.

Must be available to work dates of employment and hours/shifts stated in job listing. Must be able to walk, stand, and move for extended periods of time. Must be able to lift, push, and pull carts and equipment weighing up to 50 pounds. Must be able to bend, kneel and reach. Must be able to speak and understand English.