Front Desk Clerk
Employer
Harborview Hotel Investors, LLC
213 Ocean Street
Hyannis, MA 02601
United States
Job description
Front Desk Clerks will be responsible for making and confirming reservations, greeting, registering, and assigning rooms to guests through the use of a computer, issuing room keys, assisting with bags/luggage, answering guests questions, establishing forms of payment and verifying guests credit, keeping records of room availability and guests accounts, posting charges for rooms, reviewing accounts and charges with guests during checkout process, computing bills, collecting payments, cash handling and making change for guests, answering telephone calls, transmitting and receiving messages, and contacting proper staff to report guest problems.
Special Requirements
Must lift/carry/push/pull 50 lbs., when necessary. Work schedule will vary and will include days, evenings, holidays, Saturdays and Sundays. Work may be performed on any day of the week from Monday through Sunday. Example shifts: 7:00am to 3:00pm, 9:00am to 5:00pm, 3:00pm to 11:00pm, 11:00pm to 7:00am. Shift hours may vary. Employer may offer more than the stated work hours depending on weather, business needs, and other conditions. Extreme heat, cold, rain, or drought may affect exact working hours.