Front Desk Agent
Employer
5 Village Lodge Road
Stratton, VT 05155
United States
Job description
Greet guests as they enter the lobby. Provide general resort and area information. Answer the telephone switchboard and transfer calls. Check in and out guests at the hotel and welcome centre. Prepare welcome packets for arriving guests and owners. Assist guests with making reservations or finding information, acting as concierge. Assist guests with accommodation information and rates for future lodging at Stratton Mountain Resort. Keep front desk areas and lobbies clean. Use a computer to complete reservations, product fulfilment and administrative tasks (MS Office suite).
Special Requirements
3 months experience in guest service environment.
On-the-Job Training provided. Will Train.
Shifts available 7 days a week including weekends and holidays. Work hours from: 7:00am-2:00pm, 8:00am-3:00pm, 9:00am-4:00pm, 10:00pm-5:00am, shifts based on the time of the season, daylight, and need.
Hourly Wage: $15.78 to $23.00 per hour (Based on merit, experience and lead roles).
Overtime may be available at $23.67 to $34.50 per hour.
Possible Wage Increase: Raises may be given based on merit, experience and lead roles.