Host/hostess

Job description

Greet guests upon arrival and offer a thank you upon departure. Responsible for answering the phone, taking and confirming reservations, and receiving to-go orders. Manages the flow of guests into the dining and bar areas; provides accurate wait times when appropriate. Escort and seat guests in the dining or bar area. Act as a liaison between the kitchen and dining area, and relay messages to support staff and managers as needed. Inform guests of current promotions and who will be serving them. Work with serving staff to tend to guests’ needs to ensure high quality service. Assist other dining room staff by setting or bussing tables as needed. Other job-related duties as assigned.

The employer will offer 40 hours of work per week. Open 7 days a week. 5-day work schedule varies Sunday through Saturday. Shift times vary including 6am–2pm, 8am-4pm, 11am-7:00pm, 12pm-8pm, 2pm-10pm, 4pm-12am, 5pm-1am. Other 8-hour day and evening shift times possible/may be required. Workdays, hours, and shift times may vary with occupancy.

Workers may work at different basic wage rates of pay during the same work week based on where they are working. Employer may increase wage based on experience, changes in market conditions, and/or provide additional pay for performance and tenure.

Overtime may be available. An overtime premium will be paid when required by Federal, State, or local law, including at time-and-a half after 40 hours per workweek. Generally, when overtime is available it will be paid from $24.00 per hour to $30.00 per hour. The regular rate will be computed by adding together total earnings for the workweek from all sources, then dividing that number by the total hours worked in the workweek.

Optional medical and dental insurance available. Optional meal tickets available. (See Section F.d.5. for insurance and meal ticket cost and deduction from pay details).

Special Requirements

Must be at least 16 years old.
Must be able to lift at least 20 lbs. across short-medium distances including trays.
Must be able to stand for the entirety of shift, while bending, stooping and reaching.
Must be able to communicate with guests in English.
Must be able to work a flexible 5-day schedule with varying shifts, including evenings, weekends and holidays.
Pre-employment criminal background check required, cost paid by employer and applied equally to all workers, U.S. and foreign/H-2B.
Applicant must complete an employment application.
Required uniform provided at no charge to the worker.