Resort Services Attendant
Employer
467 Ski Hill Rd.
Lutsen, MN 55612
United States
Job description
Resort Services Attendants are responsible for selling lodging and lift tickets from the front desk and ticket windows at guest registration. Make reservations using an on-line reservation system, interact with guests in person and by phone, answer guest questions, check guests in and out, and forward requests from guests for supplies or services to appropriate staff. Learn and share knowledge about the resort, its products and policies, and the surrounding area. At the rental shop, assist guests with fitting and rental of skis, snowboards, poles, and helmets and perform basic safety checks, cleaning, and storage of this equipment. Assist in customer crowd and line management at ticketing and lifts. Following larger or poorly-timed weather events a few times per season when needed to keep operations running, remove snow or ice from walking pathways adjacent to guest registration and rental shop using sand/salt and/or handheld tools such as shovels and snow/ice scrapers.
Special Requirements
The Petitioner will consider for employment any person who possesses at least three (3) months of guest service experience at a hotel, resort, private club, recreational or tourism environment.