Server

Job description

Take orders from patrons for food and beverages, and communicate orders to kitchen; take special requests from patrons, and communicate to kitchen as appropriate; take and process payments from guests; present menus to patrons and answer questions about menu items, making recommendations upon request; serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required; prepare tables for meals, including setting up items such as linens, silverware, and glassware; explain how various menu items are prepared, describing ingredients and cooking methods; inform customers of daily kitchen specials; prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine; perform the above duties in accordance to our steps of service, and service standards; perform some light occasional cleaning duties, such as tidying up server stations, removing dishes and glasses from tables, or cleaning up after spills; cleaning and resetting tables after patrons have finished dining; roll silverware, set up server stations, or set up dining areas to prepare for the next shift or for large parties; polish silverware and glassware; interact one on one with the guests, takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats guests, and helps with customer service and cleaning; consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs; guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times; cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department; completion of supplemental tasks as assigned by Supervisor/ Manager; and, working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates.

WORK SCHEDULE: MINIMUM 35 HOURS PER WEEK. OPEN 7 DAYS PER WEEK. WILL WORK NORMAL 8-HOUR SHIFTS SCHEDULED VARIOUSLY MONDAY -SUNDAY, BETWEEN 6AM - 12AM. HOURS AND SHIFTS MAY VARY DUE TO OCCUPANCY.

ADDITIONAL WAGE INFORMATION CONTINUED: TIP POSITION WITH GUARANTEED WAGE OF $14.75/HOUR. EMPLOYER GUARANTEES OFFERED WAGE IN ANY GIVEN WORKWEEK WHEN TIP COMPENSATION DOES NOT MAKE HOURLY WAGE EQUAL OR EXCEED $14.75/HOUR. EMPLOYER MAY INCREASE WAGE BASED ON EXPERIENCE AND/OR PROVIDE ADDITIONAL PAY FOR PERFORMANCE AND TENURE. OVERTIME MAY BE AVAILABLE BUT IS NOT GUARANTEED.

Special Requirements

12 months experience as a Server in a Hotel/Restaurant environment required. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.