Guest Service Attendant
Employer
2150 Resort Drive
STEAMBOAT SPRINGS, CO 80487
United States
Job description
This position greets guests, assigns rooms/housing, issues keys to guest accommodations, provides area information, receives messages and transmits guest request information to other departments, such as housekeeping or maintenance. Answers incoming calls, provides directions. This position works with close supervision, and will not independently man a desk without a manager on duty available to assist with complaints or other broader resort issues. This is a seasonal position based on occupancy needs within our season. This position does not take room reservations, nor make pricing decisions. The main function of the Guest Service Attendant is to provide a warm welcome when guests enter lobby, provide keys and directions. Special requests called in by guests are fulfilled by other departments.
Special Requirements
Criminal background check prior to hire, same as all US Citizen and US Work Authorized applicants.